Shipping policy

 

Shipments Within The Continental United States (aka. "Lower 48")

• On orders over $89, we offer FREE shipping and handling (excludes Alaska & Hawaii); for orders less than $89, we offer a flat rate of $9.97.
• All items are carefully packed and the majority of shipments are delivered within 2-4 Business Days (Note: Peak Holiday Seasons may extend delivery times).
• Orders received BEFORE 3pm ET / 12pm PT on business days will be shipped out the same day. Orders received after that time will be shipped the following business day. Business days are Monday - Friday, excluding holidays.
• All shipments receive a tracking number which is automatically emailed to you when your shipment leaves the fulfillment center.
• If you prefer expedited shipping via FedEx 2 Day & FedEx Standard Overnight, you are responsible for the full shipping charge. You will be given the expedited shipping option during checkout, or if you call to order.

Shipments To Alaska, Hawaii; Puerto Rico, Virgin Islands; APO/FPOs

• Shipping costs vary according to weight and destination.
• Prices are quoted from United States Postal Service (USPS).
• All shipments receive a tracking number, which is automatically emailed to you when your shipment leaves our warehouse.
• We do not offer free shipping or flat rate shipping to these destinations.

All Other International Shipments

• Before buying from us directly, take a look at Jigsaw Health's International Distributors to see if you can purchase in-country to save on shipping, etc.
• If you do purchase directly from us, the following applies:
• Shipping costs vary according to weight and destination.
• Prices in our shopping cart are quoted via FedEx.
• Though costs are generally fairly expensive, please know that we pass through our cost to you -- we do NOT upcharge.
• All shipments receive a tracking number, which is automatically emailed to you when the shipment leaves our warehouse.
• We do not offer free shipping or flat rate shipping to these destinations.
• PLEASE NOTE: CUSTOMS FEES (when it arrives in your Country) MAY APPLY. These prices are not included in our shipping fee. You are responsible for these fees. 

Phoenix Metro Customers

If you live in the Phoenix Arizona metro area, during checkout, you will be given the option to pick up your order from our office in Scottsdale. If you select this option, no shipping or handling fees will be collected. Our office is located on 9035 E. Pima Center Parkway, Ste 4, Scottsdale, AZ 85258 (map).

 If you get lost, just call us at 1-888-352-5050 and we'll guide you in. :)

Other Shipping Details

• If you have any questions, please contact us.